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Purchasing energy utilities as a service meets industrial expectations

September 20, 2025
  • InfraTalks – utility infrastructure insight

We asked leaders of several industrial companies what they value in an energy partnership, and there were two common themes to their responses: the energy partner must understand the customer’s business operations and share their values and goals. Nevel’s partnership model is designed to do exactly that.

Industrial leaders expect reliability, expertise, sustainability and clear collaboration from their energy partners. A good partner proactively develops solutions that support the customer’s business.

According to the leaders interviewed by Nevel, while the most important task of an energy supplier is to enable efficient and uninterrupted production, they also value a partner who considers their interests and takes full responsibility for energy services.

Worry-free solutions that support long-term competitiveness

Nevel’s partnership model strengthens the long-term competitiveness of industrial companies. The partnership is not just about technical solutions – it’s about committing to shared goals, continuous development and financial predictability.

At the core of the model is a comprehensive and customer-oriented approach. Energy operations are planned, implemented and developed in close cooperation with customers so that energy solutions are not only technically reliable but also as worry-free as possible for the customer. Access to energy expertise frees up customer resources to maintain and develop their core business.

Customers gain several concrete benefits:
  • Reduced emissions and use of renewable energy support joint sustainability goals.
  • Energy solutions comply with regulations and meet sustainability requirements.
  • Cost predictability facilitates better long-term planning and decision-making.
  • Security of supply is improved and there are fewer disruptions to production.

A comprehensive energy solution provider

According to the industrial leaders we spoke to, Nevel stands out because of its strong expertise, proactive approach and ability to invest on behalf of its customers. They don’t want just an equipment supplier, but a provider of comprehensive solutions who can handle project implementation, financing and maintenance.

The leaders’ trust in Nevel is based on Nevel’s extensive experience, diverse customer base and ability to scale according to site size. In their comments, the leaders also highlighted Nevel’s project management skills and realistic promises.

“Nevel doesn’t overpromise but openly communicates the benefits and limitations of solutions, which builds credibility and makes collaboration smooth from the start,” says one of the interviewees.

A partnership that evolves with customer needs

In Nevel’s partnership model, collaboration doesn’t end with the implementation of solutions – it continues with the maintenance and joint development of the energy infrastructure. The model allows customers to grow and develop their operations proactively in response to changing regulations, market conditions and technologies. This continuously evolving collaboration strengthens future competitiveness.

“Nevel has both a credible overall concept and the capability to deliver projects successfully. Security of supply and long-term trustworthiness are decisive factors, and Nevel has proven capable of both,” says one leader.

Smart and sustainable energy solutions

Nevel’s partnership model offers industrial companies a long-term, customer-oriented way to develop sustainable energy solutions.

Successful collaboration is based on the following steps:

  • Defining the goals – The solution is built around the customer’s business goals and energy needs. A shared direction is defined from the start to strengthen long-term competitiveness.
  • Planning and funding – Nevel and the customer co-design the energy solution to ensure technical reliability and economic efficiency. The partnership also includes transparent definition of financing solutions.
  • Implementation – Nevel is responsible for the entire project implementation and ensuring a smooth and uninterrupted transition to production.
  • Operation and development – Preventive maintenance, continuous optimisation and solution development

Learn more about Nevel’s partnership model.